Privacy Policy

Last Updated: [11-08-2024]

Charles River Mechanical (“we,” “our,” or “us”) values the privacy of our clients and visitors to our website. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our services. By using our website, you agree to the terms outlined in this policy.

1. Information We Collect

We may collect both personal and non-personal information from you to provide a better user experience and improve our services.

• Personal Information: This includes information that you voluntarily provide to us, such as your name, email address, phone number, and any other details you submit through contact forms or during inquiries.
• Non-Personal Information: This includes details that do not identify you personally, such as your IP address, browser type, operating system, and pages viewed on our website. This information is collected to help us understand user behavior and improve our website performance.

2. How We Use Your Information

The information we collect is used in the following ways:

• To Communicate with You: We use your contact information to respond to your inquiries, provide quotes, and deliver relevant information regarding our services.
• To Improve Our Services: Analyzing non-personal data helps us enhance our website’s functionality and tailor our services to meet user needs.
• For Marketing Purposes: With your consent, we may use your email address to send promotional materials, special offers, or updates about our services. You may opt-out of these communications at any time.

3. How We Share Your Information

We respect your privacy and will never sell or rent your personal information. We may share information with third parties only in the following circumstances:

• Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, conducting business, or providing services to you. These providers have access only to the information necessary to perform their functions and are obligated to keep it confidential.
• Legal Requirements: We may disclose your information if required by law, such as to comply with legal processes, enforce our policies, or protect the rights and safety of Charles River Mechanical and our users.

4. How We Protect Your Information

We implement various security measures to protect your personal information. This includes using secure servers, encryption, and restricting access to sensitive data. However, please note that no data transmission over the internet can be guaranteed as 100% secure, and we cannot ensure absolute security of information shared with us online.

5. Your Privacy Choices

You have the right to control your personal information. You may:

• Update Your Information: Contact us if you need to update or correct any personal information you have shared with us.
• Opt-Out of Communications: You may unsubscribe from our email marketing communications at any time by clicking the “unsubscribe” link in the email or contacting us directly.
• Request Data Deletion: You may request the deletion of your personal information by contacting us at the email address below. We will honor your request to the extent permitted by law.

6. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance your browsing experience. Cookies are small text files stored on your device that allow us to recognize you on future visits, analyze trends, and improve website functionality. You can set your browser to refuse cookies, but please note that some features of our website may not function properly without them.

7. Third-Party Links

Our website may include links to third-party websites for your convenience. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.

8. Children’s Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect or maintain personal information from children under 13. If we discover that a child under 13 has provided us with personal information, we will promptly delete it from our systems.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the “Last Updated” date will reflect the most recent revision. We encourage you to review this Privacy Policy periodically to stay informed of how we are protecting your information.

10. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us at:

Charles River Mechanical

Email: [email protected]
Phone: 774-564-1558
Address: Sharon, MA